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Hi *,

On Thu, May 12, 2011 at 6:15 PM, Andras Timar <timar74@gmail.com> wrote:
[...]
This was the first time when Rainer joined to our call. He does a
tremendous job with bug triaging and QA. He wants to contact most active
bugzilla users and coordinate their work. The problem is that we have
many unconfirmed bugs and incomplete bug reports.

Actually only 30 unconfirmed ones (well, those that use the unconfirmed state).
I don't know who would have the rights to do so, but enforcing
unconfirmed state for non-developer/non-qa people might make sense to
get a better overview.

Those may be blockers,
but they have to be confirmed and they have to be reproducible.
freedesktop bugzilla does not support the NEEDINFO status (we need to
find a workaround, I guess...)

No, that's not quite correct. OOo had a needmoreinfo keyword, not a
needmoreinfo status - And fdo bugzilla has a NEEDINFO keyword, so
pretty much the same.
The big difference was that only people with special IZ permissions
could promote an issue from unconfirmed state to new state.

fdo bugzilla even has the NEEDINFO bug status - but that rather is the
final resolution after there was no response after a while (like
closing the issue as worksforme or invalid in OOo's IssueZilla)

The first step would be to make use of Unconfirmed state, then
QA-volunteers can direct their efforts to those that have not yet been
reviewed.

ciao
Christian

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