Re: [tdf-discuss] Re: AskLibO blitzes

[Rainer Bielefeld <LibreOffice@bielefeldundbuss.de>]

Pedro schrieb:

> The main problem with AskLibO is that there are few people answering
> questions on a regular basis.

Hi,

a agree with all your points.

The job there is frustrating. Many of the questions are lousy, but that 
also might be a Help problem. Help should at least ask for some 
essential info like user's OS, LibO version, localization and 
application (sometimes it's not clear whether the problem is in a WRITER 
or CALC table),

Help should ask users to file a bug if the "question" apparently is a 
Bug report.

And a "Thank you" is the exception.

The tool really has great potential, but some more administration will 
be required to get best benefit for users with questions with acceptable 
costs.

Best Regards

Rainer

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