Re: [tdf-discuss] FreeDesktop Bugzilla

[Michel Gagnon <michel@mgagnon.net>]

Le 2010-11-12 22:20, Duane a écrit :
> On 11/12/2010 06:43 PM, Michel Gagnon wrote:
> > I don't know about others, but I, for one, NEVER send those automated
> > crash reports. It feels a bit like big brother watching over my shoulder.
> You are kidding right?
>
> How do you expect problems to be resolved if they are not reported?

I much prefer to analyse the situation thoroughly before I send a 
report. If it happens only once, it could be a system error, a program 
error or a human error. If I can reproduce 2 or 3 times, then it is 
likely to be a bug and I can say what happens, what should have 
happened, what was the situation before it crashed, etc. The automated 
report doesn't say anything like "It crashes when I convert long 
document into PDF, but only when I use the Optima font"

--
Michel Gagnon
Montréal (Québec, Canada) -- http://mgagnon.net

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